Terms of Service

Overview

Welcome to JOLIEZ Beauty!

The terms "we," "us," and "our" refer to JOLIEZ Beauty. We operate this website and online store to offer handcrafted jewelry, unique designs, and related products and services (collectively, the "Services").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products to customers.

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, explain the conditions governing your use of our website and purchases.

By accessing our website or purchasing from JOLIEZ Beauty, you agree to these Terms of Service.

Nothing in these terms limits any rights or remedies you may have under applicable consumer protection laws.

1. Access and Accounts

By using our website, you represent that you are at least the age of majority in your jurisdiction or have the necessary permission of a parent or legal guardian.

When placing an order, you agree to provide accurate and complete billing, shipping, payment, and contact information.

If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not use our website for unlawful, fraudulent, or unauthorized purposes.

2. Our Products

JOLIEZ Beauty specializes in handcrafted jewelry, including natural gemstones, freshwater pearls, glass beads, decorative metals, and carefully selected components.

Many of our pieces are one-of-a-kind or produced in limited quantities.

We make reasonable efforts to provide accurate descriptions, photographs, colors, materials, and measurements.

However, product colors may appear slightly different depending on lighting, photography, and individual screen settings.

Natural gemstones, pearls, and handcrafted components may have variations in color, shape, size, texture, and pattern. These characteristics are part of the individuality of handmade jewelry and are not necessarily defects.

We reserve the right to discontinue products, adjust available quantities, and update product descriptions as needed.

3. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

Orders are subject to acceptance, product availability, successful payment processing, and verification when necessary.

We reserve the right to decline or cancel orders for legitimate business reasons, including inventory errors, suspected fraud, or incorrect pricing.

If an order is canceled after payment has been collected, we will refund the canceled portion of the purchase.

Please review your order carefully before completing checkout.

Cancellation requests should be submitted as soon as possible. Once an order is being prepared or has shipped, cancellation may no longer be possible.

All purchases are subject to our Return & Refund Policy and applicable consumer protection laws.

4. Prices and Billing

All prices are listed in U.S. dollars unless otherwise indicated.

Prices, discounts, promotional offers, and product availability may change without notice.

The price charged will be the price displayed and confirmed when your order is placed, subject to correction of material errors and applicable law.

Applicable sales taxes and shipping charges are calculated at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments are processed through Shopify and supported payment providers.

We do not guarantee the availability of any particular payment method.

5. Shipping and Delivery

JOLIEZ Beauty currently ships within the United States.

Standard shipping rates, free-shipping eligibility, order processing times, and estimated delivery periods are described in our Shipping Policy.

Shipping charges currently include:

• Standard U.S. shipping: $5.95 for orders under $75.

• Free standard U.S. shipping on orders of $75 or more.

Ready-to-ship orders are generally processed within the timeframe stated in our Shipping Policy. Custom and made-to-order jewelry may require additional production time.

Delivery dates are estimates unless expressly guaranteed.

We are not responsible for delays outside our reasonable control, such as severe weather, carrier interruptions, or other unforeseen circumstances. However, we will assist customers in investigating delivery problems and work toward appropriate resolutions when orders are delayed, lost, damaged, or incorrectly delivered.

Risk of loss and responsibility for delivery are governed by applicable law.

Please review our Shipping Policy for complete details.

6. Intellectual Property

JOLIEZ Beauty's original branding, photographs, product descriptions, website text, artwork, and original creative designs may be protected by applicable copyright, trademark, and other intellectual property laws.

The JOLIEZ Beauty name and logo are used to identify our jewelry brand and products. Rights in these brand elements are claimed only to the extent recognized by applicable law.

All third-party trademarks, product names, and other protected materials remain the property of their respective owners.

Customers may browse and use our website for personal, lawful, noncommercial purposes.

Unauthorized commercial copying, reproduction, redistribution, or use of protected website content is prohibited without permission from the applicable rights holder.

Purchasing a jewelry item does not transfer intellectual property rights in associated photographs, branding, or protected original designs.

7. Optional Tools and Features

Our website may provide access to features, applications, and tools operated by third parties.

These services may be subject to separate terms, conditions, and privacy policies.

We do not control all third-party services and cannot guarantee their uninterrupted availability or performance.

Use of optional third-party tools is at your discretion and subject to applicable law.

8. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily constitute endorsements.

We are not responsible for third-party website content, products, policies, or practices.

We encourage customers to review the terms and privacy policies of third-party websites before providing personal information or making purchases.

9. Relationship with Shopify

JOLIEZ Beauty uses Shopify to operate its online storefront, manage checkout functionality, and support transactions.

Purchases made through our store are transactions between the customer and JOLIEZ Beauty.

Shopify provides the e-commerce platform but is not the seller of JOLIEZ Beauty products.

Shopify's responsibilities and limitations are governed by its applicable terms and policies.

Nothing in this section excludes responsibilities or consumer rights that cannot legally be waived.

10. Privacy Policy

We respect the privacy of our customers.

Our Privacy Policy explains how personal information is collected, used, processed, stored, and shared when customers browse our website or make purchases.

Because our store operates through Shopify, certain customer information is processed by Shopify and its authorized service providers.

Please review our Privacy Policy for additional details about personal information and privacy rights.

11. Customer Feedback and Reviews

We welcome customer feedback, photographs, reviews, and suggestions.

By voluntarily submitting content for publication, you confirm that you have the necessary rights to share it.

You grant JOLIEZ Beauty a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and share submitted content for legitimate business purposes, including customer service, website presentation, and marketing, subject to applicable law and privacy rights.

We reserve the right to moderate or remove content that is unlawful, misleading, abusive, or otherwise inappropriate.

We do not guarantee publication of submitted feedback.

12. Errors, Inaccuracies, and Omissions

Occasionally, product listings or website information may contain typographical errors or inaccuracies involving prices, availability, materials, descriptions, promotions, or shipping information.

We reserve the right to correct inaccurate information and, when legally permitted, cancel orders affected by material errors.

If an affected order is canceled after payment has been processed, we will issue an appropriate refund.

We strive to maintain accurate and current website information.

13. Prohibited Uses

Customers may not use our website to:

• Engage in unlawful or fraudulent activities.

• Infringe intellectual property rights.

• Submit false or misleading information.

• Harass, threaten, or abuse others.

• Transmit harmful software or malicious code.

• Attempt unauthorized access to website systems.

• Interfere with website security or functionality.

• Collect personal information without authorization.

• Use automated systems in ways that violate applicable law or interfere with our Services.

We reserve the right to restrict website access when reasonably necessary to protect our business, customers, or platform.

14. Automated Systems and Agents

Automated systems, including software agents, may access our website only in compliance with applicable law, our published technical restrictions, and relevant Shopify platform requirements.

We may restrict or block automated activity that threatens website security, disrupts normal operation, misrepresents its identity, or attempts to bypass access restrictions.

Nothing in these terms prohibits activity protected by applicable law.

15. Termination of Access

We reserve the right to suspend or terminate access to our website when a user violates these Terms of Service or engages in unlawful, fraudulent, or harmful conduct.

Termination does not eliminate payment obligations or other responsibilities that arose before termination.

Provisions concerning intellectual property, liability, dispute resolution, and other obligations intended to survive termination will remain applicable to the extent permitted by law.

16. Disclaimer of Warranties

We make reasonable efforts to ensure that our products and website meet the descriptions and representations provided.

However, our website and its features may occasionally experience technical interruptions, maintenance, or errors.

To the extent permitted by applicable law, website services are provided on an "as available" basis without guarantees of continuous or error-free operation.

Handmade jewelry may feature natural variations in color, size, texture, and appearance.

We do not disclaim any express product promises or warranties that cannot lawfully be excluded.

Nothing in these terms limits mandatory warranties or consumer remedies provided by applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, JOLIEZ Beauty will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or purchases.

This provision does not exclude or limit liability for fraud, intentional misconduct, personal injury, defective products, failure to fulfill legally enforceable obligations, or any other liability that cannot lawfully be excluded or restricted.

Customer rights under applicable consumer protection laws remain unaffected.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless JOLIEZ Beauty and its service providers against third-party claims, liabilities, and reasonable expenses arising directly from your unlawful use of the website, infringement of third-party rights, or material violation of these Terms of Service.

This provision does not require you to indemnify JOLIEZ Beauty for our own negligence, unlawful conduct, or failure to meet our legal obligations.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent required by law.

The remaining provisions will continue in effect to the extent legally permissible.

20. Entire Agreement and Waiver

These Terms of Service, together with the policies referenced on our website, constitute the agreement governing use of our Services and purchases from JOLIEZ Beauty, subject to applicable law and any additional written terms agreed upon for specific orders.

Failure to enforce a provision does not automatically waive the right to enforce it in the future.

21. Assignment

Customers may not transfer contractual rights or obligations under these terms without appropriate consent, except as permitted by law.

JOLIEZ Beauty may transfer relevant contractual rights and obligations as part of a lawful business restructuring, transfer, or sale, subject to applicable legal requirements and customer protections.

22. Governing Law

These Terms of Service are governed by the applicable laws of the State of Georgia, United States, without regard to conflict-of-law principles.

Nothing in this provision limits a customer's right to rely on mandatory consumer protections or bring claims in a court or jurisdiction where applicable law permits.

23. Translations

These Terms of Service may be made available in languages other than English.

If a translated version differs from the English version, the English version will generally control to the extent permitted by applicable law.

24. Headings

Section headings are provided for convenience and readability.

They do not alter the interpretation of these Terms of Service.

25. Electronic Communications

By purchasing from JOLIEZ Beauty or creating a customer account, you acknowledge that we may send transactional and service-related communications electronically.

These may include order confirmations, shipping notifications, account updates, return information, and important policy notices.

Marketing communications will be sent in accordance with applicable consent and unsubscribe requirements.

Customers are responsible for providing accurate contact information.

26. Changes to Terms of Service

We may update these Terms of Service as our business and website evolve.

Updated terms will be published on our website.

Material changes will be communicated when required by applicable law.

Changes will not retroactively eliminate contractual rights relating to purchases made before the effective date of the changes.

27. Contact Information

For questions about our products, purchases, shipping, returns, or these Terms of Service, please contact:

JOLIEZ Beauty

Email: joliezbeauty@gmail.com

Website: www.joliezbeauty.com

Georgia, United States

Additional contact information, where required by law, is provided in our Contact Information policy.

Thank you for shopping with JOLIEZ Beauty.

We appreciate your support of independently handcrafted jewelry and look forward to sharing our creations with you.