Shipping policy
Shipping Policy
At JOLIEZ Beauty, we take pride in carefully packaging every piece of handcrafted jewelry to ensure it arrives beautifully presented and ready to enjoy.
Shipping Rates
We currently offer shipping within the United States.
-
Standard Shipping: $5.95 for orders under $75.
-
FREE Standard Shipping: On orders of $75 or more.
Shipping charges are calculated at checkout based on the order total.
Processing Times
Ready-to-ship jewelry orders are typically prepared and shipped within 1–3 business days after payment is received.
Custom and made-to-order jewelry may require additional processing time. Estimated timelines for custom pieces will be communicated before purchase.
Orders are not typically processed or shipped on weekends or postal holidays.
Delivery Times
Standard shipping generally takes approximately 3–5 business days after the order has shipped.
Delivery estimates are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, and other circumstances beyond our control.
Packaging
Each JOLIEZ Beauty necklace is carefully placed in a soft jewelry pouch, wrapped in decorative tissue paper, and secured inside protective shipping packaging.
Multiple-item orders may be packaged together while taking care to protect each piece.
Tracking Information
When tracking is available, customers will receive shipping confirmation and tracking details once their orders have shipped.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us as soon as possible. We will do our best to update your address before shipment, but changes cannot be guaranteed once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged or is missing, please contact us with your order number and relevant details.
We will help investigate the issue and work toward an appropriate resolution.
International Shipping
At this time, JOLIEZ Beauty ships only within the United States.
Questions?
For shipping questions or assistance with an order, please contact us through our website.
JOLIEZ Beauty